Case 8.0 Update - 12/20/2024

Now Enabled:

As part of the 8.0 release, we have deployed several new user interface enhancements to the Recommended Operations, Campaigns, & Recalls feature of the platform. 

New Pop-Up

When creating a new case, a pop-up will now appear by default, presenting options for Campaigns & Recalls, Recommended Operations, Warranty & Extended Coverage, and Service Contracts & Subscriptions relevant to the asset.

Click here to learn more!

Feature Administration

Location Administrators can modify the alert preferences in the Administrative Tools section by selecting Admin > Customize Your Database > Case Preferences > Recommended Operations, Campaigns & Recalls > Alert Preferences. Once on this page, the behavior for case creation and viewing notifications can be adjusted. 

Click here to learn more!