Help for Case Fleet

Getting Started

• Set Up Your User Profile
• Accessing the Platform for the First Time

Cases

• View Case Information (VMRS)
• Send and Receive Fleet Notes
• Configure Your Fleet Case View
• Upload Attachments to a Case
• Start Watching a Case
• Update the Fleet Case Status

See all 8 articles

Estimates

• View Estimate PDFs
• Respond to an Estimate Approval Request

Notifications

• Reply to Email Notifications
• View Notification Messages

Common Questions

• How do I update my Fleet User Profile?
• How do I Change My Password?
• Where are my Fleet Email Notifications?
• What's that blue button in the bottom left?
• How do I Contact Support as a Fleet Customer?

Admin Actions

• Manage Depots
• Manage Assets
• Upload Assets
• Manage Users and Permissions
• Set up Your Location Information