Logo
TICO Edge Help Center
Submit a request
Sign in
  1. TICO Edge
  2. Help for Case Fleet

Help for Case Fleet

Manage your fleet's assets, service request, and cases in the Case application.

Getting Started

  • Set Up Your User Profile
  • Accessing the Platform for the First Time

Cases

  • View Case Information (VMRS)
  • Send and Receive Fleet Notes
  • Configure Your Fleet Case View
  • Upload Attachments to a Case
  • Start Watching a Case
  • Update the Fleet Case Status
See all 8 articles

Estimates

  • View Estimate PDFs
  • Respond to an Estimate Approval Request

Notifications

  • Reply to Email Notifications
  • View Notification Messages

Common Questions

  • How do I update my Fleet User Profile?
  • How do I Change My Password?
  • Where are my Fleet Email Notifications?
  • What's that blue button in the bottom left?
  • How do I Contact Support as a Fleet Customer?

Admin Actions

  • Manage Depots
  • Manage Assets
  • Upload Assets
  • Manage Users and Permissions
  • Set up Your Location Information
TICO Edge Terms of Use Privacy Policy
English (US) Español Français